Effective Date: 20th March 2025

Pacific Leathers values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and place bulk orders.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or place an order, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Company details (for business accounts)

b) Payment Information

• We do not store your bank or card details.
• All payments are processed securely via bank wire transfer or other agreed payment methods.

c) Order & Account Information

• Order history, product preferences, and communication records.
• Login credentials for registered accounts (encrypted and secure).

d) Automatically Collected Information

• IP address, browser type, and device information for security and analytics.
• Cookies and tracking technologies to enhance user experience.

2. How We Use Your Information

We use your information to:
✅ Process and fulfill orders
✅ Provide customer support
✅ Improve our website and services
✅ Send order updates and promotional offers (if you opt-in)
✅ Prevent fraud and unauthorized transactions

3. Sharing Your Information

We do not sell, rent, or trade your information. We only share data with:

• Trusted service providers (shipping, payment processing, etc.)
• Legal authorities if required by law

All third-party services comply with data protection regulations.

4. Data Security

We implement strict security measures to protect your data:
🔒 SSL encryption for secure browsing
🔒 Restricted access to personal information
🔒 Regular security audits

However, no system is 100% secure. If you suspect unauthorized access, please contact us immediately.

5. Your Rights & Choices

You have the right to:
✅ Access, edit, or delete your account information
✅ Opt-out of marketing emails
✅ Request a copy of your stored data

To exercise these rights, contact us at [email protected]

6. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality
• Remember your preferences
• Analyze site traffic

You can disable cookies in your browser settings, but some site features may not work properly.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated Effective Date.

8. Contact Us

For any questions about this Privacy Policy, reach out to us at:

📧 Email: [email protected]
📍 Address: 83/137, BM Market, Juhi Parampurwa, Kanpur, UP, India